RiseForge Legal

Refund Policy

Last updated: 6 July 2026

Refunds depend on the service type, stage of work, agreed scope, and whether work has already started or deliverables have been provided.

1. Free audits

Free audits are provided at no charge and do not create any payment obligation.

2. Monthly retainers

Monthly retainers generally cover planning, availability, campaign management, reporting, and execution time for the billing period. Once the billing period has started and work has begun, retainers are normally non-refundable unless otherwise agreed in writing.

3. Project-based services

For websites, landing pages, creatives, ecommerce setup, tracking, or other project work, refunds may be reduced or unavailable after strategy, design, development, setup, or delivery work has started.

4. Third-party costs

Ad spend, platform fees, domain/hosting charges, software subscriptions, marketplace fees, payment processing charges, stock assets, plugins, and other third-party costs are not controlled by RiseForge and are usually non-refundable.

5. Cancellation

Cancellation requests should be sent in writing to Support@riseforge.co.in. Any approved refund will be processed using a reasonable method and timeline based on the original payment channel and applicable rules.

6. International payments

Currency conversion fees, bank charges, payment gateway fees, taxes, and cross-border deductions may affect the final amount received by the client and may not be refundable.